Exchange Policy
Size exchanges only, no refunds
Every ABE&BIE drop is a limited run, so we don’t offer refunds for change of mind. If the size isn’t right, we’ll exchange it.
How to request an exchange
- Email abeandbie@gmail.com within 2 days of delivery, with your order number and the size you want.
- We’ll confirm availability and share pickup or return details.
- Once we receive the tee and check it, we ship out your new size.
Conditions
- Unworn, unwashed, with original tags and packaging
- One exchange per item
- Bundle items can be exchanged individually, for size only
If your size has sold out
Drops are limited, so the size you want may be gone. In that case we’ll issue store credit for the full amount.
Damaged, defective or wrong item
Email us within 48 hours of delivery with photos (an unboxing video helps). We’ll send a replacement at no cost. If a replacement isn’t available, we’ll refund you in full.
Return shipping
We arrange a free reverse pickup. We cover shipping on the replacement we send you.
Not eligible for exchange
Items that have been worn or washed, have damage caused after delivery, or are missing tags.